If you see errors like “Media could not reach server (Error 1020)” or face connection problems, follow these steps.
- Use a stable internet connection
- Avoid public WiFi
- Try switching to another network
- Turn off VPN or proxy
- Rejoin the session
- Some networks block audio/video traffic
- Try:
- Mobile hotspot
- Home network
- Close other apps using internet:
- YouTube
- Downloads
- Streaming apps
- Turn off router for 10–20 seconds
- Turn it back on
- Refresh the page
- Rejoin session
- Restart browser
- Firewall blocking connection
- Network issue
- Weak internet
- Blocked ports
- Unstable network
- High latency
- Broadband or WiFi (stable)
- Minimum 1–2 Mbps per user
👉 Basic Troubleshooting Steps