If BigBlueButton is not working properly, your browser may be the cause.
- Use Google Chrome (recommended)
- Also supported:
- Update to latest version
- Restart browser after update
- Open browser settings
- Clear:
- Restart browser
- Turn off extensions (especially ad blockers)
- Try again
- Open Incognito / Private window
- Join session again
- Refresh page
- Restart browser
- Rejoin session
- Permissions blocked
- Extension conflict
- Some features may be limited
- Use Chrome for better support
👉 Basic Troubleshooting Steps